Customer Support

You can calibrate your Coltraco products in one of our 7 global ODA Service Centres

Make An Enquiry

Our Customer Care Commitment

We are dedicated to supporting you for the life-time of your product. You can talk to our experts via email/telephone/video call as you prefer. Repairs are done in the UK. Calibrations and spare parts are available in the UK and with our 6 other ODA offices. We also offer upgrades and trade in credits when you exchange an old product for the latest model, as part of our commitment to the environment.

Training

Subscribe to Youtube for free.

For explanations about the equipment, demonstrations and “how to” videos, please go to our YouTube channel “Coltraco Videos”. 

Calibration

Use these instructions for returning equipment to the UK

Like an MOT on your car, calibrations ensure accuracy and reliability. ISO 17025 recommends annually. You can also get your product serviced in our authorised ODA Service Centres. It usually 3-4 days in UK, maximum 10 working days in the ODAs.

portacare logo
Portacare

Download the Portacare Brochure Here

This is the total care package, giving you one fixed cost for the maintenance of your product. You can cap your costs, get priority assistance, exclusive discounts and enhanced peace of mind. See details.

Coltraco Latest News

Join Our Journey

Customer Feedback – Sentry Fire, Canada – 30 Aug 2019

Coltraco Ultrasonics are honoured to receive kind feedback from our customers. Thank you to Ron from Sentry Fire, Canada for...

Read more

Shortlisted for Technical Innovation Award – Seatrade Maritime Awards Middle East, Indian Subcontinent & Africa - Aug 2019

Coltraco Ultrasonics are honoured that their Portalevel® Intrinsically Safe has been shortlisted for the “Technical Innovation Award” by Seatrade Maritime...

Read more
Fleetsafe Package

Improving safety for people, cargo and vessels at sea: Coltraco Ultrasonic’s mission

Coltraco Ultrasonics are a British Ultrasonic Technology Manufacturer with 30 years of experience in shipping. Sinking is the number one...

Read more